Michelle Garnham
Michelle has over 20 years of experience in business development, sales, and customer service, with 15 years leading successful teams.
She excels in creating strategies that enhance engagement, growth, retention, and profits by taking an outside/in view of businesses. Michelle defines core offerings, ensures client acquisition, sales engagement, onboarding, and account management are focused on target clients.
Specialising in B2B tech and digital businesses, she minimises customer churn, increases customer spend, and ensures Net Revenue Retention over 120%. A problem solver and results-driven leader, Michelle thrives on pleasing customers and achieving results. Core skills include stakeholder management, business strategy, and client retention.
